Our Commitment to Authenticity
At inwangvintage.com, authenticity is not just a promise; it’s the foundation of our brand. We understand that when you choose to purchase a pre-owned handbag from us, you’re looking for more than just a piece of fashion—you’re investing in trust, quality, and authenticity. That’s why we go to great lengths to ensure every item we list is 100% genuine.
How We Authenticate
- Expert Verification: Each handbag undergoes a rigorous authentication process by our team of luxury goods experts. With years of experience and an eye for even the most subtle details, our specialists examine everything from stitching, materials, and craftsmanship to serial tags and logos.
- Direct Sourcing: Our products are sourced directly from reputable auctions and networks, primarily in Japan, known for their high standards and the authenticity of luxury items. This direct line of acquisition allows us to trace the history and authenticity of each piece.
- Third-Party Authentication: For added assurance, we also engage with registered third-party authenticity verification companies. These entities specialize in the luxury market and provide an unbiased examination to confirm the authenticity of our products.
Our Authenticity Guarantee
We are so confident in our authentication process that we offer an authenticity guarantee. If any item purchased from us is found not to be genuine, we not only offer a full refund but also cover all authentication fees. This policy is a testament to our commitment to authenticity and our confidence in the quality of our products.
Proof of Authenticity
Upon request, we can provide detailed information about the authentication process for your specific item. While we do not routinely include physical authenticity certificates with our products—due to our direct sourcing and expert verification methods—we understand the value of peace of mind and are happy to discuss the authenticity of your item further.
Why Trust inwangvintage.com?
- Customer Satisfaction: Our dedication to authenticity is matched by our commitment to customer satisfaction. We offer comprehensive support before and after your purchase, ensuring your experience with us is nothing short of exceptional.
- Transparency: We believe in transparency throughout the buying process. From detailed product descriptions and images to our open communication on authenticity, we strive to build trust with every interaction.
- Authenticity Reviews: Don’t just take our word for it—our satisfied customers often share their positive experiences regarding the authenticity and quality of their purchases. We invite you to browse these testimonials as you make your decision.
Contact Us
Have questions about our authentication process or a specific item? Our dedicated customer service team is here to provide answers and reassurance. Contact us at:
- Email: [email protected]
- Phone: 0412 845 778
- Address: Level 2, 75-77 Hardware Lane, Melbourne VIC 3000
- Business Hours: Open Every Day 11 am – 6 pm
At In Wang Vintage, we believe that everyone deserves the peace of mind that comes with owning an authentic piece of luxury. We’re honoured to be your trusted source for genuine pre-owned handbags.